Home > FAQ > General Questions

1.What is Dresslink.com?

Dresslink.com is an online ladies'fashion supplier. We are legally registered as a private company in China, and have received business license from China government. Purchase at Dresslink.com indicates safe and well-managed trade.
More information on About Us page.

 

  1. 2.How is the quality of your products?
    Our product quality is good relatively to many our rivals. Around 80% of our products are the same as the photos, other 20% imitate from fashion magazines.
    Our products are suitable for price-competitive, non-high-ended market.

 

3.How can I know whether your photos are 100% exact with products?
Most of photos of our product are being shot by our own camerist. Only a little part of photos are from magazines, you can easily distinguish them.

 

4.How often do you add new styles?
We update about 20-80 styles each day, except legal holidays. Our goal is to bring all the latest fashions and trends to our customers as fast as we can. That’s why our selection is so widely.

 

5.How is your size, do you carry special sizes?
90% of the summer clothes are in One size (free size), but for spring/autumn/winter wears, they're S, M and L sizes. Usually they're details on sizes for each style in the descriptions. Free size usually means size M, but since its loose design for summer, it is also fit for person on size S and L. Also we have part of plus size items, there are sizes XL, XXL, XXXL, or even XXXXL.
To assist you in ordering the correct size, we have Size chart for you. Most of our summer wears are made of some Spandex which is elastic.

 

6.What does free size mean? And is it possible that size in your country is smaller than size in western country?
Free size usually means M size in China, but maybe size S in western countries.

 

7.Sometimes I found there's not only one pcs in the picture, how can I know which one you are selling?
Just check the title. If there's "two pieces" or "twinset" in the title, then we sell two pieces. Otherwise, we sell only one piece. But for lover shirt, all listing price is for two pieces.

 

8.Are all your products immediately available?
All styles in our site are available when we upload it. But we sell more than 5000 pcs per day, so part of the styles will be not in ready stock. It takes about 3-5 days for us to get them from our factory.

 

9.Is your merchandise used?
No, all our products are fresh new.

 

10.How long will the out-of-stock items be restocked?
We are not sure about it, but for Hot-sale styles, we’ll restock quickly.

 

11.Do you have your own factory?
We have our own factory, but can't manage to produce more than 8000 styles. So we have long-term cooperative relationship with other factories too.

 

12.Usually how much weight for each item?
Usually gross weight of summer wear is 0.25~0.3kg per item, and 0.7~0.9kg per piece for jeans; 0.3~0.5kg per item for Spring/Autumn wear; 0.7~1.1kg for winter jacket/coat.


13.What's T/C material?
It’s Mixed material of Cotton and Polyester. Usually it's 35% cotton and 65% Polyester.

 

14.Is there any easy way to get your photos?

Yes, you can contact us, if your order is large enough,we can offer you our photo for free.

 

15.What does bulk order mean?

If the item shows bulk order, means out of stock. But if you really want it, please contact our customer service to place the order.

 

16.Can I change the items in my paid order?
So as not to delay your order, we cannot delete or change the item, including the color and size in the paid order unless it is out of stock. We beg your understanding.

 

17.Can I get my cash bonus sent back to my PayPal account?
No. Any cash bonus offered from any activity can be used to buy any commodity on Dresslink.com, but Dresslink.com does not accept any applications for refunds and withdrawals.